FAQ's

How do I know my ring size?

Click the ‘send me a free sizer’ button and we will send you a sizing tool to ensure you get the perfect fit. Send me a free sizer

What are the shipping costs?

We offer free worldwide shipping.

What’s the difference between 9 & 18ct gold?

9ct gold contains 37.5% pure gold, while 18ct gold contains 75% pure gold. The remainder is a mix of various metals, depending on whether it is a yellow gold or white gold piece. 9ct appears slightly more pale in colour while 18ct has a brighter, richer colour. Both are tough enough to be worn everyday for the rest of your life.

Can I change my order after it's been placed?

If you have made any error in your order, please email us as soon as possible at: hello@guysgold.com. We will always try to accommodate order changes where possible, or discuss a solution.

How long does it take to make my ring?

Good things take time, your ring will be made to order just for you to ensure we get the perfect fit, please allow 4-6 weeks for production. If you are in a hurry let us know and we will do our best to accommodate you.

How can I track my order?

You will receive an order confirmation email moments after checkout. Upon completion and dispatch of your Guys Gold ring, you will be sent an email with your shipment tracking information.